This Privacy Policy (this “Policy”) provided by InnoPartners (the “Company,” “we,” “us” or “our”). It describes how the Company collects, uses, and discloses Personal Information that we obtain from Users of the InnoPartners and any account services provided through the InnoPartners, and how we use and disclose that information. For purposes of this Policy, “Personal Information” refers to information supplied by a User from which the identity of such User may be directly or indirectly determined.
Information we collect directly from you
Financial Information: We may collect additional financial and investment information from you to confirm your status and eligibility to set up other types of accounts or conduct certain transcactions on the InnoPartners, including your investment experience, finance-related qualifications and training (including any certifications received, issuing organization and date of issuance), your annual income level, liquid net worth, estimated net worth, source of funds, and source of wealth and whether you have had the opening of an account declined by another financial institution.
Communications with Us: We collect information you give us during any support and feedback communications via email or when you contact us through contact forms on the InnoPartners. We use this information to respond to your inquiries, provide support, facilitate transactions, and improve our InnoPartners.
Please note that if you are acting as an Authorized Individual on behalf of a User and are providing Personal Information for such User, you are responsible for ensuring that you have all required permissions and consents to provide such Personal Information to us for use in connection with the InnoPartners and that our use of such Personal Information you provide to the InnoPartners does not violate any applicable law, rule, regulation or order.
Information we collect automatically
When you use the InnoPartners, our servers automatically record information using cookies and other tracking technologies, including information that your browser sends whenever you visit the InnoPartners or your mobile application sends when you’re using it. This log data may include your Internet Protocol address, the address of the web page you visited before coming to the InnoPartners, your browser type and settings, the date and time of your request, information about your browser configuration and plug-ins, language preferences, and cookie data. Such log data is not routinely deleted.
In addition to log data, we may also collect information about the device you use for the InnoPartners, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information may depend on what type of device you’re using and its settings.
We may combine this information with other information that we have collected about you, including, where applicable, your name, user name, email address, and other Personal Information.
How we use your information
We use your information, including your Personal Information, for the following purposes:
- To provide our InnoPartners to you, to facilitate communications and transactions on the InnoPartners, to communicate with you about your use of our InnoPartners, to respond to your inquiries, to fulfill your orders, and for other customer service purposes;
- To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using our InnoPartners;
- To better understand how users access and use the InnoPartners, both on an aggregated and individualized basis, in order to improve our InnoPartners and respond to user desires and preferences, and for other research and analytical purposes;
- For marketing and promotional purposes. For example, we may use your information, such as your email address or contact number registered with us, to send you news and newsletters, special offers, and promotions, to conduct sweepstakes and contests, or to otherwise contact you about products or information we think may interest you. We also may use the information that we learn about you to assist us in advertising our InnoPartners on third-party websites.
Third-party links
Our InnoPartners may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.
Rights of access, correction, and deletion
Please note that notwithstanding the foregoing, there may be circumstances in which we are unable to accommodate a request to edit, update, access, or delete an account profile or Personal Information. This includes but is not limited to:
- any basis where such request can be denied under applicable law;
- where we need to retain the information to comply with federal, state, or local laws or for accounting or tax purposes;
- where we need to comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities;
- where we need to cooperate with law enforcement agencies concerning conduct or activity that the business, service provider, or third party reasonably and in good faith believes may violate federal, state, or local law;
- where we need to retain information to exercise or defend legal claims;
- where the information contains legal privilege or proprietary information of another party; or ·where complying with the request would compromise others’ privacy or other legitimate rights.
If we determine that we cannot respond to any request in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, we will take commercially reasonable steps to verify your identity before responding to any request under this provision, including complying with any applicable legal requirement for verifying your identity.
Transfer of information
Please note, we may store your Personal Information on servers located in the countries where our main offices are located. If such jurisdiction is outside your jurisdiction of residence, you consent to the transfer of your Personal Information to such jurisdiction for purposes of providing the InnoPartners. to you, even if such other jurisdiction has less protections for Personal Information than your jurisdiction of residence. We will ensure that security provisions are in place consistent with our obligations to maintain the security of your Personal Information under the laws of your jurisdiction of residence.
Children under 18
Our InnoPartners. is not designed for children under 18. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our systems.
Contact us
If you have questions about the privacy aspects of our InnoPartners. or would like to make a complaint, please contact us via our live chat services or at innopartners@innovationpartnership.co.nz.
Changes to this policy
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on the InnoPartners. If we make any changes to this Policy that materially affect our practices with regard to the Personal Information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our InnoPartners. or providing a push notification through the Site (you should make sure your Site settings allow for such push notifications) or sending an email that you have provided in your Account, (for this reason you should make sure to update your account information promptly if it changes).